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KRISTIN FARNSWORTH
AI Operations & Enablement Portfolio
A behind-the-scenes look at the tools I've built, the training I've led, and the problems I've helped solve in a high-volume healthcare staffing environment.
60+
Recruiters trained on AI tools
4
Custom AI tools & systems built
2+
Years of hands-on AI ops work
PROJECT 01
Toro/TalentIQ | From tool tester to team trainer
AI tool testing
Vendor collaboration
Team training
Documentation
THE SITUATION
WHAT I DID
Atlas MedStaff was rolling out Toro by TalentIQ. Before it could be useful, someone needed to learn how it worked, find its limits, and help the team use it well. That ended up being me.
Tested functionality, documented limitations, and provided recruiter-driven feedback to the vendor. Built data capture habits to improve outputs, then led a 45-minute live training for ~60 recruiters with demos, a tip guide, and follow-up coaching.
RESULT
Less time drafting from scratch, more consistent outputs across the team. Prompts spread organically to people who hadn't been directly trained.
PROJECT 02
Prompt library & candidate summary workflows
Prompt engineering
Workflow design
Knowledge management
AI adoption
THE SITUATION
WHAT I DID
Recruiters were spending too much time on candidate summaries and results were inconsistent. AI tools were available but without structure, outputs weren't reliable or repeatable.
Built a reusable prompt library for healthcare recruiting: summaries, job-fit analysis, candidate highlights. Also created documentation standards so better Bullhorn notes would produce better AI outputs.
PROJECT 03
Recruiter enablement lead | A strategic proposal
Data analysis
Business case
Presentation design
Stakeholder comms
THE SITUATION
WHAT I DID
Recruiter retention had declined and new hires were taking longer to reach their first placement. The data showed a clear gap. Expectations had risen without a real support system behind them.
Built a full business case from scratch including internal data analysis, industry benchmarking, 90-day success metrics, and a formal pitch deck presented to leadership.
PROJECT 04
First Call Coach | Custom AI tool for recruiters
Custom AI tool
Prompt engineering
Knowledge base design
Peer adoption
THE SITUATION
WHAT I DID
First calls are where new recruiters struggle most. There's a lot to know including specialty questions, certifications, and red flags. Most don't have time to learn it all before they're on the phone.
Designed and built First Call Coach. It's a custom AI tool with a deep specialty knowledge library covering dozens of nursing specialties with context written specifically for recruiters within the company's scope of staffing.
Want to Talk Through Any of This?
These projects reflect how I approach AI and operations work. Practical, grounded in real problems, and built with the end user in mind.
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